CHARMIN FAQ
WE ARE HERE TO HELP!
CHARMIN WANTS TO BE ACCESSIBLE AND RESPONSIVE TO ITS CONSUMERS.
Charmin coupons are available through the P&G brandSAVER®, a coupon book found in most local Sunday newspapers that provides valuable savings on P&G products in one convenient place. Charmin coupons can also be found on Coupons.com! Also, be sure to visit our Promotions page and "like" us on Facebook.com/Charmin to find out about future Charmin Fan Perks.
Charmin Flushable Wipes are flushable, premoistened wet wipes that give the entire family a more fresh, clean feeling than dry bath tissue alone.
In 2007, Charmin upgraded the one-ply red-packaged product to Charmin Ultra Strong—a two-ply tissue designed for consumers who prefer superior strength and durability in cleaning. If you prefer a one-ply tissue, we recommend Charmin Basic.
Yes, Charmin Basic.
All stores are able to order any version of Charmin. So, if you can't find your favorite, contact your store manager and say, "I want my Charmin!" You also can buy Charmin online, or call us toll-free in the U.S. at 1-800-777-1410, Monday through Friday, 9 a.m. to 6 p.m., EST.
We changed the name to Charmin Ultra Gentle to show that we help meet your sensitive needs.
Here's an easy fix if the plies aren't lining up:
- Hold the roll in front of you with the paper winding over the top.
- Pull the top ply up and drop it back behind the roll.
- Its perforations should match with the layer that's now on top.
- Tear away the excess and you're good to go.
You may be asking what happened to Charmin Basic? Formerly known as Charmin Basic, your favorite toilet paper has returned in the form of Charmin Essentials. We understand how important value is at Charmin, which is why we've created long-lasting Charmin Essentials Soft .
Just visit the Contact Us page to ask questions or share comments. To speak to us, call toll-free in the U.S. at 1-800-777-1410, Monday through Friday, 9 a.m. to 6 p.m., EST.