Welcome To The Charmin Essentials Guarantee

Your satisfaction is our priority.
Money Back Guarantee icon next to Charmin Essentials  Strong packs

To receive your full money back refund in the form of a prepaid card by mail, please mail the following items within 45 days of the purchase:

  1. This completed Official Money-Back Guarantee Refund Form
  2. The original UPC barcode from the Charmin Essentials Soft™ product purchased
  3. The original purchase receipt dated between July 1, 2023 and June 30, 2024 with the qualifying purchase and price circled receipt

Mail in a stamped envelope bearing sufficient postage to:

Charmin Essentials Money Back Guarantee
Dept 43468
PO Box 250-INT006
Pickering, ON L1V2R4

Money back issued by mail via prepaid card. Limit one refund per name, household or address. Canadian residents only, 19 years of age or older. Offer valid for product on Charmin Essentials Soft only purchased between July 1, 2023, and June 30, 2024. Refund request must be postmarked within 45 days of purchase. Valid everywhere Mastercard debit cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card is not reloadable or insured. Card expires 6 months from issuance. Terms, including applicable fees, of prepaid card apply.. Card acceptance may vary by retailer. Only official Canadian postal addresses are acceptable. No PO Boxes are allowed. Use of multiple addresses to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Refund is limited to the purchase price, after any coupons or discounts applied, plus applicable taxes and first-class postage. Excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. If original dated purchase receipt, original UPC barcode, and the Official Money Back Guarantee Refund Form are not included in the request for refund, the purchase price will not be refunded. Reproduction, alteration, sale, trade, or purchase of the Official Money Back Guarantee Refund form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs or organizations will be honoured. We will not honour incomplete submissions. Not responsible for lost, late or undelivered submissions. Please allow 6-8 weeks for delivery. For any questions regarding this offer please contact us at 1-855-814-5064.

This card is issued by Peoples Trust Company under licence from Mastercard International.