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Toilet Paper Ratings & Reviews

This area allows consumers like you to express their own opinions and comments. Charmin does not represent or warrant the accuracy of any statements or product claims made here, nor endorses the opinions expressed within this section.

Rating Stars
Rating Stars on
4.52/5 (4382)
  • Quality
    Rating
    Rating
    3.67/5
  • Value for Money
    Rating
    Rating
    3.75/5
80% recommended

Reviews Text

Your Location:
Los Angeles
Rating Stars
Rating Stars on
02/09/2020

Not soft, let alone ultra soft

First they made up double rolls to pack more sheets in because it sells better, which made every sheet denser and less soft, then they made a mega roll which made it worse and now the super mega. It’s not clear to me how it’s not obvious how this trend has made the product not only much worse but also made it not what it was intended for, which was to be ultra soft. Do they not use their own product?

Not Recommend Product

Originally posted on charmin.com

Your Location:
Texas
Rating Stars
Rating Stars on
02/07/2020

Not soft anymore!

We have used Charmin for years. Lately the toilet paper is not as soft as it used to be. The new ultra soft is terrible and seems like cheap brands. Will have to look for something else.

Not Recommend Product

Originally posted on charmin.com

Your Location:
Charleston, SC
Rating Stars
Rating Stars on
02/04/2020

Ultra Charmin is very good

I have used your Ultra Soft for a long time. One time I picked up the Charmin and there was a sort of weave down the center of it and it was outstanding. I found out that was only promotional. I wish you would make that toilet paper available all the time. Still will continue to use the Charmin Ultra Soft and hope that one day you will make available the Charmin with sort of a weave down the center.

Recommend Product

Originally posted on charmin.com

Your Location:
MO
Rating Stars
Rating Stars on
01/31/2020

It doesn't fit on my toilet paper dispenser

I am very frustrated that the only size i can now find at the store is the mega or super mega roll. These do not fit on the dispensers in any of my bathrooms, and I don't want to have to replace all of the dispensers. Please keep selling the double roll size, as that is the only size that fits, in spite of your claim that it is guaranteed to fit.

Not Recommend Product

Originally posted on charmin.com

Your Location:
WI
Rating Stars
Rating Stars on
01/30/2020

Nice and soft

I am trying to get your attention. I need to get a large toilet paper roll adapter . Please can you help me? We love using it but w ned one for our second bathroom.

Recommend Product

Originally posted on charmin.com

Your Location:
Alabama
Rating Stars
Rating Stars on
01/29/2020

Why ruin a GREAT thing???

I have used Charmin Ultra Soft for many years. I even converted my thrifty mother! However, lately it has not been the same. It is much thinner and much stiffer! I found an old portion of a roll and compared the two side-by-side, touch by touch. The change is obvious! It now feels as if I purchased Charmin Essentials Soft instead. How did you expect us loyal consumers not to notice??! I can purchase a much cheaper brand and obtain this level of softness. It's unfortunate that you don't mind losing us to “them”.

Not Recommend Product

Originally posted on charmin.com