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Toilet Paper Ratings & Reviews

This area allows consumers like you to express their own opinions and comments. Charmin does not represent or warrant the accuracy of any statements or product claims made here, nor endorses the opinions expressed within this section.

Rating Stars
Rating Stars on
4.49/5 (4542)
  • Quality
    Rating
    Rating
    4/5
  • Value for Money
    Rating
    Rating
    4.08/5
79% recommended

Reviews Text

Your Location:
NJ
Rating Stars
Rating Stars on
04/08/2021

Nice Product

Nice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice ProductNice Product

Recommend Product

Originally posted on charmin.com

Your Location:
Florida
Rating Stars
Rating Stars on
03/31/2021

Two bad rolls

We have loyal Charmin customers for over 40 years. Like the Mega rolls as fewer changes between rolls, but the last package I bought had two bad rolls in it. The middle was so squished and mangles we couldn't hardly use. We pay a little more to get Charmin and this has never happened before and hope it doesn't happen again. Seems quality control is slipping. I took pictures. Wish there was someplace to send to you.

Recommend Product

Originally posted on charmin.com

Your Location:
Illinois
Rating Stars
Rating Stars on
03/29/2021

Upset about the quality control of the item.

I wrote a previous review but didn't know if it went through. Purchased the Ultra Soft Charmin and found that the rolls didn't have the perforation marks to tear the tissue. Was very upset after paying so much money.

Not Recommend Product

Originally posted on charmin.com

Your Location:
toronto
Rating Stars
Rating Stars on
03/22/2021

too thick

clogged the toilet - and we are on a regular city system

Not Recommend Product

Originally posted on charmin.com

Your Location:
Brooklyn park MN
Rating Stars
Rating Stars on
03/21/2021

Extremely disappointed with product.

Been a customer for years. I can remember growing using this product. In the last 3-4 months have noticed a substantial change in the quality of this product. Have bought both soft and touch to compare. The toilet paper is thinner , it almost feels like sandpaper. I had to check to see if we purchased something else as it felt like 1 ply. I had assumed it was dollar store TP. Been reading reviews and it seems as there are just corporate responses saying nothing has changed. Can there be that many customers that are upset and have pointed out the changes. The also mention referring to quality control team. Well they are not doing their job. I get p&G is trying to increase profit. We will not be buying this product in the near future. Would rather use leaves from outside. Will be taking our money somewhere else. Really unfortunate.

Not Recommend Product

Originally posted on charmin.com

Your Location:
Colorado
Rating Stars
Rating Stars on
03/21/2021

Quality has really gone down.

I've always payed a premium price for Charmin Ultra Soft. Not anymore. I keep getting very inferior rolls. The layers are stuck together and shred when you try to unroll, becoming useless. There are cut ribbon strips on the sides. Unrolling toilet paper shouldn't be a frustrating battle. If you aren't going to maintain the quality you used to have, you need to drop the price. Considerably. Like in half.

Not Recommend Product

Originally posted on charmin.com